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Use case · IT implementation

For IT implementation teams: the rollout that waits on the client.

Systems and integrations rolled out in phases, with dependencies on the client’s own people for access, data and sign-off. Changes come from both sides.

The moment it goes wrong
Phase two cannot start until the client’s IT team provides the SSO configuration. It is three weeks late. Meanwhile the client asks to add a second region to the rollout. Both change the plan, neither is written down as such, and the go-live date is now a matter of opinion.

With Cohivo

The loop, for this kind of work

  1. Agreement

    Phases, environments, what the client provides and the go-live date become scope statements and the baseline.

  2. Request

    The second region arrives as a change request; incidents, decisions and sign-offs have their own kinds. Client-owed dependencies are tracked with needed-by dates.

  3. Impact

    The region is priced and scheduled against the team’s availability; the dependency check shows what the late SSO configuration is holding up.

  4. Decision

    The client approves the change at the proposal version; decision requests to the client are recorded, not buried in a status call.

  5. Approved work

    Baseline v2 carries the new region; the plan is updated after your approval; the audit log shows who agreed to what.

  6. Delivery

    Blocked predecessors, overdue client dependencies and risks raise findings with evidence; the client report has a “What we need from you” section.

BlockingDependencies

"Cutover" is blocked by "Legacy export"

Helios Data Platform

Successor work cannot start until the predecessor clears

Evidence

  1. E1Legacy export → CutoverFinish to start, lag 0d
  2. E2Legacy exportOn hold
  3. E3CutoverTo do

High confidence · Rule inputs are complete

Proposed action

Needs approval

Re-plan "Cutover" start

Sample workspace, analysed by the real rules engine.

What fits well

  • Risks and dependencies module: client-owed dependencies with needed-by dates, risk review, occurred risks in the attention queue
  • Request template “IT implementation”: Change request, Incident, Question, Decision, Sign-off
  • Recommended preset: Health & scope control

Make the next request the first one on the record.

Guided pilot for agencies and consultancies of about 10–100 people. One email when your spot opens.